CALL 6: What happens to contractor complaints filed at AG?

You wanted your door fixed, but your contractor did not do it properly. Then, pick up the phone to the Attorney General’s office and know what you need to do to file a complaint. This article has many other tips to homeowners like you who want to protect yourself from bad contractors.

INDIANAPOLIS — Many Hoosiers will hire a contractor this spring to do home repairs and remodeling.

Call 6 Investigates went behind the scenes at the Attorney General’s Office – Consumer Protection division – to find out what really happens when a complaint is filed against a contractor. h0m3_c0n3c2r

The Attorney General’s office receives hundreds of complaints a year about home repair companies with roofing, chimney, gutter, and general home remodeling topping the list.

“We receive over 10,000 complaints annually through our consumer hotline and online complaints,” said Richard Bramer, Director of the Consumer Protection Division for the Indiana Attorney General’s Office.  “When you need a contractor, you usually need them quickly especially if it’s for home repair. When you get into a rush, sometimes you can be taken advantage of.”

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